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Alert

Important news – your GP practice is planning to merge with the other two NW Ipswich practices.
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Information for Patients – Full on-line access Whilst we are working and supporting local areas of challenges, it has been agreed by the CCG that we can suspend and switch off our service for patients requesting full on-line access to their medical records for a period of three months, we plan to resume this service again in September. We apologise for this inconvenience and thank you in advance for your understanding.

Online booking service

We are offering the following online bookable appointments; Blood Pressure checksCervical ScreeningDressings and Pill Checks with our Health Care Assistants and Practice Nurses.

You should NOT book an appointment online for any of the above if you are displaying any symptoms of continuous cough or fever. Instead you should self isolate and follow NHS guidance, please see link below. If you have booked an appointment online and are now displaying any of the above symptoms, please either cancel your appointment online, or call the surgery. DO NOT ATTEND THE SURGERY.

Reception Staff are unable to make Patient appointments at the Front Desk.
If you need to make an appointment please call us on 01473 741349 where a Care Navigator will be able to help and advise you.

The Practice staff have been given specialist training in care navigation to help them direct patients to the right health professional first time. When a patient contacts the practice, the care navigator will ask for a brief outline of the problem so they can identify the patient’s need. This will allow the care navigator to refer to information about services in the practice, other NHS providers and the wider care and support sector. Where appropriate, they will direct the patient to these services. Their goal is to ensure that patients get the right care at the right time in the right place with the right outcome.

Face to Face

You may have seen on the news that from Monday 17th May, doors at GP practices are ‘re-opening’.  As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them.  This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination were widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can reopen our reception areas safely. Thank you for your support.

Covid-19 Patient Updates

Discharge from hospital information leaflet - Here

New Patients

OPENING TIMES

Monday 8.00am - 6:30pm
Tuesday 7:30am - 6:30pm
Wednesday 7:30am - 6:30pm
Thursday 8.00am - 6:30pm
Friday 8.00am - 6:30pm
Saturday 8.00am - 11:30am (once a month)

CONTACT US

Tel:  

01473 741349​​​​​​​

Address:

The Chesterfield Drive Practice
29 Chesterfield Drive, Ipswich, IP1 6DW

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