AlertImportant news – your GP practice is planning to merge with the other two NW Ipswich practices.
Discharge from hospital information leaflet - Here
Get the latest NHS information and advice about coronavirus (COVID-19).
Find out about the main symptoms of coronavirus and what to do if you have them.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
Online booking service
We are offering the following online bookable appointments; Blood Pressure checks, Cervical Screening, Dressings and Pill Checks with our Health Care Assistants and Practice Nurses.
You should NOT book an appointment online for any of the above if you are displaying any symptoms of continuous cough or fever. Instead you should self isolate and follow NHS guidance, please see link below. If you have booked an appointment online and are now displaying any of the above symptoms, please either cancel your appointment online, or call the surgery. DO NOT ATTEND THE SURGERY.
Reception Staff are unable to make Patient appointments at the Front Desk.
If you need to make an appointment please call us on 01473 741349 where a Care Navigator will be able to help and advise you.
The Practice staff have been given specialist training in care navigation to help them direct patients to the right health professional first time. When a patient contacts the practice, the care navigator will ask for a brief outline of the problem so they can identify the patient’s need. This will allow the care navigator to refer to information about services in the practice, other NHS providers and the wider care and support sector. Where appropriate, they will direct the patient to these services. Their goal is to ensure that patients get the right care at the right time in the right place with the right outcome.
Face to Face
You may have seen on the news that from Monday 17th May, doors at GP practices are ‘re-opening’. As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination were widespread.
GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients particularly those who need us the most.
We will keep you updated as soon as we are clear about how we can reopen our reception areas safely. Thank you for your support.
|Monday||8.00am - 6:30pm|
|Tuesday||7:30am - 6:30pm|
|Wednesday||7:30am - 6:30pm|
|Thursday||8.00am - 6:30pm|
|Friday||8.00am - 6:30pm|
|Saturday||8.00am - 11:30am (once a month)|