We now have our own Patient Participation Group [PPG]
The overall aim of our group [PPG] is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs.
Our group key roles are:-
1. Create and improve two-way communication between patients, the Practice and the community it serves.
2. To bring a sense of partnership between Practice and patients.
3. Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.
4. Provide constructive two-way feedback on patient and community needs, concerns and interests.
5. Support the Practice in good health promotions, preventative medicine and health literacy
6. Collect patient opinions and experiences to help the practice to evaluate its services.
7. Communicate to the practice community and/or the wider community information about the practice.
8. Liaise with the Ipscom group of practices to share and develop best practice and/or resources.
Our Patient Participation Group Membership
All registered patients are welcome to join the PPG although, in the interests of effective decision making, membership of the core is limited to ten. Specialist sub-groups may be formed to deal with specific topics utilising individual skills and interests. Our group meets regularly approximately twelve times a year. Members can be contacted through reception.
Virtual Patient Reference Group
We are also establishing a virtual patient reference group of about 100 patients who we will email to gather views about the services we provide. See 'Virtual Patient Reference Group' tab.
Our Practice and PPG is one of fifteen local medical practices that comprise the Ipscom Group of Practices in the Ipswich area.
Our recent action plan