Welcome to Chesterfield Drive
Care Navigation - The Practice receptionists and admin staff have been given specialist training in care navigation in order to help them direct patients to the right health professional first time. When a patient contacts the practice, the care navigator will ask for a brief outline of the problem so they can identify the patient’s need. This will allow the care navigator to refer to information about services in the practice, other NHS providers and the wider care and support sector. Where appropriate, they will direct the patient to these services. Their goal is to ensure that patients get the right care at the right time in the right place with the right outcome.
Closure of Landseer Road Surgery - the surgery closed on Friday 21st December 2018. From now on all telephone calls, appointments and prescriptions will be through Chesterfield Drive.
On the Day Service - Chesterfield Drive Surgery is working with Norwich Road Surgery in providing emergency appointments for patients. Contact the surgery to find out more.
Saturday surgery - The surgery is open one Saturday a month between 8.00am and 11.30am (for pre-booked appointments and collection of prescriptions only), on the following dates: 3rd August
Surgery closure dates - The surgery holds staff training events during the year and therefore will be closed from 1.00pm on the following dates in 2019: Thursday 18th July, Wednesday 11th September, Thursday 10th October, Wednesday 6th November, Wednesday 11th December
How we use your information - Your doctor and other health professionals caring for you, such as nurses or physiotherapists, keep records about your health and treatment so that they are able to provide you with the best possible care. More information available here
Named Accountable GP - all patients at the practice have a named accountable GP on their clinical record. Your named GP has overall responsibility for your care but you may see any GP of your choosing at the surgery. If you wish to find out who your named GP is, please ask at reception.
Would you recommend this practice to friends and family? Click on the link at the bottom of this screen to let us know what you think of the services we offer
(Site updated 11/07/2019)